Help centre
Questions, answered.
The things people ask us most. If your question is not here, our team is happy to help.
What is the difference between a course and a cohort?
Courses are self-paced: you get all lessons at once and work through them when you like. Cohorts run on a fixed schedule with a group of 16, weekly live sessions and mentor feedback.
How much time do I need each week?
Most learners spend three to five hours a week. Each lesson ends with a small project, so you can plan around that.
Do I get a certificate?
Yes. You receive a certificate of completion when you finish all project briefs in a course or cohort.
Can I join a cohort if I am a complete beginner?
Yes, unless the course page says otherwise. Each course lists its level, from Beginner to Intermediate.
How does mentor feedback work?
You share your project in the cohort space. Your mentor replies with written notes within a few days and discusses common themes in the live session.
What if I miss a live session?
Every session is recorded and posted within 24 hours, so you can catch up at your own pace.
Can I get a refund?
Yes. Courses can be refunded within 14 days of purchase. Cohort seats can be refunded up to 7 days before the start date.
Do you offer team or student discounts?
We offer a Teams plan for up to five people and a limited number of reduced-price seats in every cohort. Contact us to ask.
Still have questions?
Send us a message and we will get back to you within two working days.
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